The Tools You Need to Connect Your Tools

Most businesses aren’t lacking software. They’re running five or six tools that each do their job… mostly. And then there’s everything in between:

  • The manual steps
  • The workarounds
  • The “we’ll fix that later” processes that never get fixed

That’s where time disappears, where mistakes happen, and when keyboards get broken ‘accidentally’.  That’s where I tend to get pulled in, to provide custom code that connects your tools to your workflows.

What We’ll Actually Build

Sure we could talk about full platforms or rebuilds. But, when it comes to custom code, what businesses often need is a small, focused workflow that solves  specific problems inside what you already use—all without introducing complexity or instability.

Sometimes it’s backend. Sometimes it’s customer-facing. Sometimes it’s just automating a step no one should be doing by hand anymore. 

Either way, the ability to drop in custom code (from basic shell scripts to full-on agentic workflows) can make the difference between a high-friction workflow and a well-oiled machine.


Cleaning Audio Before It Becomes a Liability

If you’re recording customer calls, you could easily be recording sensitive information. That creates a problem most teams don’t want to think about.

A recent project handles that before it becomes an issue and it does it behind the firewall:

  • Splits channels and transcribes call audio locally
  • Detects things like credit card numbers using validation logic (not guesswork)
  • Redacts both the transcript and ‘beeps’ the audio itself
  • Outputs clean, usable transcriptions and audio without touching the original

It can run in batches via watched directories or by automated triggers, and it processes files in parallel—so it keeps up with real volume, not just demos.

It’s not flashy, but It removes a real risk and a real bottleneck. The output can then be put to good use in other ways.

I’ll bet you could use something similar. Let’s talk about it.

Making Content Assets Behave

Images are one of those things that seem simple until you have thousands of them. If you’re running a small contracting firm and your techs are takin the images, you’ll quickly run into issues when you try using them for your website and social media feeds.

  • Wrong formats.
  • Huge file sizes.
  • Inconsistent naming.
  • Slow load times.

A recent scripting project uses open-source tools to create web-friendly images organized for deployment in seconds and in one pass:

  • Converts mixed image formats into WebP
  • Resizes and compresses intelligently
  • Preserves metadata where it matters
  • Organizes originals so nothing gets lost
  • Shows exactly how much space you saved

Run it once on a messy directory and the problem is gone. JPG, PNG, and even HEIC images get resized and converted to lightweight WebP, speeding up your users web experience. 

If that interests you, reach out.

Video Training Remembered

A lot of useful information lives in videos.

Which also makes it hard to reference, search, or reuse.

A currently-in-development project turns training videos and lectures into structured notes:

  • Pulls the video from a URL
  • Transcribes it
  • Outputs clean, timestamped markdown
  • Adds metadata so it can live inside a knowledge system (like Obsidian)

Instead of remembering the title, searching and then rewatching a 40-minute lecture, users can search their notes, and get time-code-specific links to the exact moment in the right video needed.

Custom Code with a Common Thread

The examples above might not seem related on the surface: Audio processing isn’t image pipelines which isn’t video-catalog systems.

But each project solves the same kind of problem. problems identified when a thoughtful stakeholder makes a realization:

“We’re doing this manually, and it’s either slow, inconsistent, or risky.
And sometimes it’s all three…”

That’s the time to bring in a creative problem solver.

Where This Fits

This usually comes up when:
  • Your team is repeating the same task over and over
  • Your data isn’t structured in a way you can use
  • Your tools don’t quite connect the way you need them to
  • There’s a small problem that keeps creating bigger ones

Not big enough to justify a full system overhaul, but big enough that it keeps costing you time.

…when a thoughtful stakeholder makes a realization: “We’re doing this manually, and it’s either slow, inconsistent, or risky…and sometimes it’s all three.” bring me in.

How I Approach It

Define what success looks like and plans the workflow. Then we iterate, figuring out where things break, slow down, or rely on too much manual effort. Then we build something that fits into that process and removes the friction without extra layers or unnecessary complexity. The result is something that works the way you expected it to in the first place.

Let’s Get Custom

If there’s a process in your business that feels heavier than it should be, there’s usually a reason. Let’s talk about creative ways to take the weight off.

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If you'd like specific help from an expert generalist, reach out and let's get started.